The cooker hood is not working effectively

Issue

• The cooker hood is not working effectively
• Poor performance of the cooker hood
• The hood does not remove steam, water condenses and drips from the cooker hood

Applies to

• Rangehood

Solution

Poor extraction performance

• Make sure grease filters are cleaned regularly
• If installed in recirculation mode, make sure Charcoal (carbon) filter(s) is/are replaced regularly as per User Manual instructions
• Check the installation - Refer to the installation guide supplied in the user/installation manual for your specific model.
• Ducting diameter recommended for optimum extraction performance 150mm
• Check ducting length
• For models have extraction above 500m³/hr 4 to 5 meters is the maximum flu ducting length.
• Note: Every 90 degree bend in the flue ducting length represents 1 metre of flu ducting) and a max of 2 bends is recommended). For example, 4 meters of ducting with 1 bend = 5-meter ducting.
• For models will lower extraction rate the flue length would need to be reduced to 2-3 meters.
• If recently installed ensure that the extraction flue ducting has been replaced with new flue ducting.
• Check the air pressure in front of the external extraction channel when the cooker hood is turned on.
• If there is no airflow, there may be a blockage in the pipe system.

Condensation

Water condenses and drips from the cooker hood

Some conditions may contribute to the formation of condensation such as;

• Room temperature and humidity
• Installation height of rangehood above the cooktop
• Size and type of cookware used.
• How the induction cooktop is used
• Incorrect flue diameter (i.e. too small), flue length too long, too many bends in flue

Some methods to reduce the occurrence of condensation are:

1. Use the right speed according to the type of cooking:

• Speed 1: light frying/boiling
• Speed 2: frying/wok cooking/heavy boiling.
• Speed 3: grilling, intensive frying and wok cooking

2. Before you start cooking, switch on the range hood at minimum speed, to control moisture and remove cooking odour:

3. Increase the range hood speed only when the amount of vapor makes it necessary; (i.e., increase fan speed as more steam is generated)

3. Use boost speed only when it is strictly necessary.

4. Use pot lid when boiling to control moisture.

5. If the cooking zones of the induction cooker allows, choose the smallest pot practicable for cooking.

Keep range hood filter(s) clean to optimize grease and odour efficiency.

Cleaning/replacing hood filters:

• After approximately 30 hours of use, the metal fat filters should be cleaned, either in a dishwasher or hand-washed.
• Use an intensive cycle at a minimum of 65°C without washing sensitive or delicate cookware and glassware at the same time.
• The filter may change colour, depending on the dishwasher detergent used and the composition of the metal in the filter.
• Carbon filters used in re-circulation mode must also be replaced on regular basis or washed (special long-life version only) if the hood’s absorption capacity is reduced. This depends on the amount of steam that is produced by the cooking zone.
• If the appliance is in re-circulation mode and does not have an outside ventilation system, check that the carbon filters are inserted properly. If they are dirty or damaged, replace them with new filters.
• The hood’s continued performance can only be maintained if the filters are cleaned and/or replaced regularly.

If the above steps don't resolve the issue, we recommend contacting an Authorized Service Center.

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