The vacuum cleaner does not start

Issue

• The vacuum cleaner does not start
• The vacuum cleaner suddenly stopped working
• The vacuum cleaner turns itself off

Applies to

• Vacuum Canister Bagged
• Vacuum Canister Bagless
• Cordless Stick Vacuum

Solution

Possible causes:

• The brush roll, nozzle, or hose is blocked
• Filters need cleaning/changing
• The dust bag/container is full
• The vacuum cleaner might be overheated
• The battery is empty (the last LED blinks)
• Wiring problems
• Defective model

Here are a few things you can check to try and solve:

• Disconnect the vacuum cleaner from the mains. If the vacuum cleaner stops suddenly, the filters should be checked to make sure that they are not blocked or that they require changing. This applies to both bagged and bagless models. Also, check if the nozzle or hose is blocked.
• Bagged Models, replace the S-bag if necessary, a red LED alerts you when the S-bag is full and must be changed.

Check the Hepa hygiene filter is clean and clear. Replace if damaged or cannot be washed clean.

4. Check the Motor filter - if clogged or dirty - replace the filter.

Check and empty the dust bin (bagless models)

• Fully charge the vacuum cleaner (cordless vacuum cleaners only)

You can purchase new filter and s-bags in our Webshop.

Contact an Authorized Service Centre.

If the above steps don't resolve the issue, we recommend contacting an Authorized Service Center.

Electrolux Book a Service