Cannot use app features - UltimateHome 700 Robotic Vacuum + Mop

Issue

Cannot use App features such as zone cleaning, schedule cleaning etc

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Applies to

  • UltimateHome 700 Robotic Vacuum + Mop

Solution

Solution

Perform a factory reset to reset robot and robot Wi-Fi connectivity to the APP

Factory re-set instruction

  • Remove the robot from the charging station,
  • Press the play/pause button to turn the robot off (audible message heard advising robot turned off)
  • Turn the robot on by pressing the play/pause button again (audible message heard confirming robot is turned on)
  • Press the home button until you hear 2 "beeps", then press the home button again and you will get a message advising of factory reset
  • The robot will then return to the charging station

Remove the robot from the app and follow the process to onboard the robot connectivity to the APP

Robot Wi-Fi connectivity to the APP

Open the App, Select add appliance and follow the step-by-step instructions provided by the APP to complete onboarding process.

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