Empty Station Dustbin troubleshooting - UltimateHome 800 Cordless Handstick Vacuum with Clean Station

Issue

Empty Station Dustbin troubleshooting

Applies to

• UltimateHome 800 Cordless Handstick Vacuum with Clean Station

Solution

Empty Station is not working

• Check S-bag is properly positioned and that the door closed properly

The S-bag icon appears on the display

• S-bag is full – replace with new S-bag
• Ensure the S-bag is properly positioned and ensure the door is closed properly

The station does not start emptying automatically when the cleaner is inserted

• The station is in manual mode. Press and hold the Start/Pause button on the station until it starts blinking to switch between manual mode and auto mode
• The duration for which the cleaner was lifted was too short. It’s likely unnecessary to empty it. If emptying is necessary, press the Start/Pause button on the station, or wait more that 15 seconds before returning the cleaner to the station.

The battery within the station appears to be unable to charge

• The station gives priority to charging the battery on the cleaner. Wait until the battery on the cleaner is fully charged, afterward, the station will commence charging.
• Exchange the batteries to prioritize the alternate one.

Dust/Hair inside the dust bin cannot be thoroughly cleaned.

• The S-bag is full, or the dust bin is overloaded, with contents reaching or exceeding the maximum indicated level.
• Clean the dust bin more frequently. Regular cleaning before bin is full enhances the overall performance.
• If the S-bag is nearly full, replace it with a new one to maintain optimal functionality
• Clean or replace the disaster filter (located below the S-bag) to ensure effective cleaning.

The lower lid of the dust bin failed to open or close properly

• Small metal chips got stuck around the magnet. Remove the metal chips around the magnet and clean that area thoroughly.
• The main unit has been lifted up from the emptying station before empty cycle finished. Ensure the main unit to be lifted up from the emptying station after empty cycle has finished.

Long hair is caught between the bottom lid and skirt of the dustbin.

• Long hair is tangled around the metal mesh inside the dust bin. Cut the stuck hair or remove tangled hair manually.

To get the best out of your vacuum, it's important to clean and maintain it. This avoids and build-up of dust or dirt that could impact the performance of your 800 series cordless vacuum cleaner.