The vacuum cleaner stops
Issue
- The vacuum cleaner stops suddenly
- Vacuum cleaner not working
- Poor suction
Applies to
- Vacuum Canister Bagged
- Vacuum Canister Bagless
Solution
Possible causes:
- The brush roll, nozzle or hose is blocked
- Filters need cleaning / changing
- Dust bag / container is full
- The vacuum cleaner might be overheated
- The battery is empty (last LED blinks)
- Wiring problems
- Defective model
1. Disconnect the vacuum cleaner from the mains. If the vacuum cleaner stops suddenly, the filters should be checked to make sure that they are not blocked or that they require changing. This applies to both bagged and bagless models. Also, check if the nozzle or hose is blocked.
Bagged models filtration system (may vary depending on model)
Bagless models filtration system (may vary depending on model)
2. Bagged Models, replace the S-bag if necessary, a red LED alerts you when the S-bag is full and must be changed.
3. Check the Hepa hygiene filter is clean and clear. Replace if damaged or cannot be washed clean.
4. Check the Motor filter - if clogged or dirty - replace the filter.
You can purchase new filter and s-bags in our Webshop.
5. Let the vacuum cleaner cool down for 30 minutes before plugging it in again.
Contact an Authorized Service Centre.
If the above steps don't resolve the issue, we recommend contacting an Authorized Service Center.
Electrolux Book a Service