Robotic vacuum makes noise while cleaning /running Pure I9

Issue

• Robotic vacuum makes noise while cleaning/running
• Robotic vacuum emits cracking noise

Applies to

• Robot Vacuum
• PI91-5SGM
• PI92-6STN
• PI92-6SGMKIT

Solution

1. It is normal when the robotic vacuum emits a cracking noise when vacuum cleaning.

Hard particles like sand can cause a crackling noise when they are sucked into the plastic dust box at high speeds.

2. Something may be obstructing the robotic vacuum, clean below areas:

• Main brush
• Side brush
• Main wheel

Pure I9 - Main Brush

• Press the two latches and slide the lid forward to remove the brush roll lid.
• Pull out the Brush roll and clean the brush and bearings.
• Remove entangled threads by snipping them away with scissors.
• Refit in reverse order.
• Brush roll can be replaced

Pure I9 - Side brush

• Pull the Side brush to remove it.
• Clean the Side brush. Reattach the Side brush in the socket.
• Side brush can be changed

Pure I9 - Main Wheel and small wheel

• Remove entangled hairs or such from the main wheels so that they can turn freely.
• Should the small wheels get stuck, remove them carefully by using a small screwdriver and clean the wheels

For more information consult your user manual.

Electrolux User Manual

To purchase replacement accessories, please visit the Electrolux Webshop

Contact an Authorized Service Centre.

If the above steps don't resolve the issue, we recommend contacting an Authorized Service Center.

AEG Book a Service

Electrolux Book a Service