Ice maker is not making enough ice.

Issue

Ice maker is not making enough ice.

Applies to

• Refrigeration
• Refrigeration French Door
• Refrigeration Quad Door
• All ice and water models

Solution

Understanding operation of ice maker

• The ice maker will produce approximately 1 kg of ice every 24 hours.
• 2kg in 32-42 hours
• First harvest of 8 cubes can take 5 hours from start up
• Operating pressure is 30 psi to 100 psi or 210kpa to 700kpa

Potential Cause

• The water filter may be clogged/ restricted with foreign material.
  • check replacement date and replace if needed
• The water supply line is kinked tap not open fully.
  • check line for kinks and tap connection is fully open
• Water pressure is extremely low. Cut-off and cut-on pressures are too low (well systems only).
  • is a pressure limiter fitted, how is water pressure in other areas of house
• Reverse osmosis system is in regenerative phase. or external filter in use reducing water supply

Common Solution

• If water dispenses slower than normal, or if the filter is six months old or older, it should be replaced.
• Ensure that the supply line does not kink when the refrigerator is pushed into place against the wall.
• Have someone turn up the cut-off and cut-on pressure on the water pump system (well systems only).
• It is normal for a reverse osmosis system to be below 137 kPa (20 psi) during the regenerative phase.
• have a plumber check water pressure and water supply

Replacement filters and accessories can be ordered from the Electrolux webshop

Refer to the specific product user manual instruction to remove/replace water filter

Electrolux user manual

Westinghouse user manual

Contact an Authorized Service Centre.

If the above steps don't resolve the issue, we recommend contacting an Authorized Service Center.

Electrolux Book a Service

Westinghouse Book a Service