Appliance does not operate at desired temperature
Issue
Appliance does not operate at desired temperature
Applies to
- Refrigeration
Solution
In a modern frost-free refrigerator / freezer, cold air is circulated around the various compartments through air vents using a high efficiency fan.
CONCERN | WHAT TO DO |
Refrigerator is too warm | Adjust the refrigerator to a colder setting. Ensure food is allowed to cool before placing inside the refrigerator. Ensure that contents are not obstructing the cooling vents. Ensure the door is not held open or is being opened too frequently. |
Freezer is too warm | Adjust temperature to a colder setting. Ensure food is allowed to cool before placing inside the freezer. Ensure that contents are not obstructing the cooling vents. Ensure the door is not held open or is being opened too frequently. |
Food is freezing in the refrigerator | Adjust temperature to a warmer setting. Ensure that fruit and vegetables are stored in the crisper. Items with a high-water content should not be placed near the cooling vents |
Unable to change temperature settings | Ensure that user interface is in "awake" mode before trying to adjust temperature settings. |
Electronic user interface models
The factory default settings for the refrigerator are “3°” and “-18°C” for the freezer.
If you want to change the temperature, remember to make only small adjustments and wait 24 hours to see if it’s correct.
Top Mount models
The factory default settings for the Refrigerator are 'Mid' and Freezer 'Mid'
Top Mount Freezer Temperature Adjustment
Freezer temperature setting recommendation.
Note: single control thermostats like top mount fridges need to operate in rooms above 10°C to maintain good freezer temps , in less then 10°C the fridge will not need to run long enough to maintain good freezer temps
Checking the softness of ice cream is a good indication that your freezer is the right temperature, while checking the temperature of water kept in the refrigerator is a good way of checking the temperature of the food compartment.
Temperatures inside each compartment may vary, depending on how much food you store and where you place it.
High or low room temperature may also affect the actual temperature inside the refrigerator.
Contact an Authorized Service Centre.
If the above steps don't resolve the issue, we recommend contacting an Authorized Service Center.
Electrolux Book a Service
Westinghouse Book a Service