Ice clumping, ice not dispensing, bad taste in ice, odd shaped ice

Issue

Ice clumping

Ice not dispensing

Ice has a bade taste

Odd, shaped ice

Applies to

  • Refrigeration - with I & W Dispenser

Solution

Possible causes

When the ice in the ice bin is not used or removed on a regular basis, it can join with the forming of clumps of ice. These clumps of ice cause many nuisance issues; the ice can absorb the odours of the products in the fridge.

Resolution

To avoid these issues, we recommend:

Removing and emptying the ice bin monthly.

Ensure the filter is replaced every 6 months or as the water filter status in the user interface prompts you to replace the filter after 473 litres has flowed through the system.

Remove and empty ice bin

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Important

When removing or replacing the ice bin, avoid rotating the auger in the ice bin.

If the auger is accidentally rotated, you must realign the auger by turning it in 45 degree turns (see below) until the ice bin fits into place with the drive mechanism. If the auger is not properly aligned when replacing the ice bin, the refrigerator will not dispense ice. The fresh food door also may not close properly causing warm air to leak into the fresh food compartment.

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Replacing the Water Filter

There are different filter types for various models

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Refer to the specific user manual for step-by-step removal/replacement instructions.

Electrolux user manual

Westinghouse user manual

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