Oven Glass Shattered

Issue

• Oven door glass has shattered in to small pieces

Applies to

• Built-in Oven
• Freestanding Oven

Solution

We know that if the tempered glass shatters, the noise and broken glass can be quite alarming.

Door glass shattering is not very common, all tempered glass manufactured for appliances or other purposes can shatter if subjected to certain conditions.

Tempered glass is designed to break into small fragments therefore it will not leave sharp points and long shards of dangerous glass. However, we still recommend precautions taken when clearing the broken glass.

Below is a photo of tempered glass. Glass may fall from the door

Clear the broken glass:

• Ensure the area is clear from pets and children
• Ensure you are wearing shoes when inspecting the appliance
• Before sweeping the glass ensure the appliance is cold
  • You are wearing protective gloves
  • You are using a dustpan and brush or another tool suitable for clearing glass segments.
  • Do not attempt to vacuum broken glass.

Replacing the glass

• If an inner pane of glass has been damaged, perhaps during cleaning, a replacement can be purchased from a spare parts distributor
• If the outer door has shattered or you would like a visit from a Service Technician.

Contact an Authorized Service Centre.

If the above steps don't resolve the issue, we recommend contacting an Authorized Service Center.

AEG Book a Service

Electrolux Book a Service

How to avoid broken glass:

• Do not place dishes on the oven door, doors are not designed to be load-bearing, and this may cause damage to hinges or the glass
• Avoid exposure to extreme changes in temperature, such as a hot casserole dish against the oven door, this can cause damage that will weaken the strength of the door
• Avoid applying a cold cleaning solution or wet cloth if the oven is still hot, again the change in temperature could damage the glass
• Avoid knocks on the door especially on the sides of the pains when removing to clean
• Avoid the door slamming closed
• Ensure the appliance housing is level and square

A defect from manufacturing would generally occur early in use.