Dishwasher displays error code i10, i11 beeps once, or the warning light flashes once

Issue

  • Dishwasher displays error code i10 or i11, beeps once, or the warning light flashes once
  • The dishwasher emits 1 beep, warning light flashes once
  • The dishwasher does not fill with water

Applies to

  • Dishwasher

Solution

1. Possible water supply issue (tap turned off, low pressure).

Low water pressure or closed water tap can trigger an i10 alarm

  • Check if the water tap to your appliance is fully open If the water inlet tap is closed, switch off the appliance power and fully open the water inlet tap.
  • Check your home water supply, for example by opening a tap. If there’s no water flow, contact your water supplier for information.
  • Check if you are using more than one appliance that needs water. If more than one appliance is operating and using water, this may cause the pressure to be too low for your dishwasher. Try using the appliance while no other water-dependent appliances are running.
  • Check the water inlet pressure: check whether you can fill a 5-litre bucket in 30 seconds from one tap. If not, the water pressure is too low to operate the appliance, and you should contact your water supplier.

2. Check the inlet hose for possible kink or twist.

  • If the inlet hose is bent, twisted or damaged, unplug the dishwasher immediately and shut off the water supply.
  • If the hose is damaged, an engineer must inspect and repair the appliance.

3. Check if the filter in the inlet hose is clogged.

  • The inlet hose filter is in the connector next to the tap/valve. Close the tap before removing the inlet hose.
  • The inlet filter must be clean and free from scale deposits, see the user manual for detailed instructions on removing and cleaning your filter.
  • After cleaning the filter and placing it back in the inlet hose, connect the hose, select a program and run it.

4. Check the drain system.

Check whether:

  • The filters are clean. You can find information on cleaning and maintenance in the user manual.
  • The outlet pipe is located at the correct height above the floor. Refer to the installation instructions in your user manual or separate installation leaflet supplied with your appliance.

5. Check whether the blanking plug has been removed from the sink drain. (If your dishwasher has been recently installed or moved).

The blanking plug must be removed from the siphon trap. In some cases there are no plugs in the spigot so a 10mm hole will need to be drilled before connecting the drain hose

If the above steps don't resolve the issue, we recommend contacting an Authorized Service Center.

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