Air purifier is locked

Issue

  • I can't interact with the air purifier through the button on the user interface
  • Unable to change the mode on my air purifier
  • Air purifier is locked

Applies to

  • Air Purifier

Solution

  • Make sure the Child Lock is not activated i.e. the Lock button on the control panel is not lit up.
  • The unit is equipped with a safety lock feature to disable the product control panel to avoid unintended pressing. Press and hold MODE & POWER button simultaneously for 5 seconds to activate or deactivate the child lock feature. The child lock icon will light up when the feature is activated.

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