Air purifier is locked
Issue
- I can't interact with the air purifier through the button on the user interface
- Unable to change the mode on my air purifier
- Air purifier is locked
Applies to
- Air Purifier
Solution
- Make sure the Child Lock is not activated i.e. the Lock button on the control panel is not lit up.
- The unit is equipped with a safety lock feature to disable the product control panel to avoid unintended pressing. Press and hold MODE & POWER button simultaneously for 5 seconds to activate or deactivate the child lock feature. The child lock icon will light up when the feature is activated.
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